Equality & Accessibility

Our Commitment

VPR Pharmacy is committed to providing fair, inclusive and accessible pharmacy services to all patients. We aim to ensure that everyone is treated with dignity, respect and without discrimination.

We recognise and respect the diverse needs of our patients and are committed to meeting our responsibilities under the Equality Act 2010.

Equality and Non-Discrimination

We do not discriminate against patients, carers or healthcare professionals because of:

  • Age
  • Disability
  • Gender reassignment
  • Marriage or civil partnership
  • Pregnancy or maternity
  • Race
  • Religion or belief
  • Sex
  • Sexual orientation


All patients are treated fairly and have equal access to our pharmacy services.

Accessibility of Our Services

We aim to make our services accessible and easy to use for all patients.

If you require information in an alternative format or need additional support, please contact our pharmacy team. We will make reasonable efforts to assist you.

Examples of support we may provide include:

  • Information in a different format where reasonably possible.
  • Additional assistance with communication.
  • Support for patients who may need help understanding our services.

Language Support

If you require assistance due to language needs, please contact us. We will try to support effective communication or identify suitable options where possible.

Supporting Vulnerable Patients

We take additional care when supporting patients who may be vulnerable or require extra assistance. Any concerns relating to patient welfare or safeguarding will be managed in accordance with our safeguarding procedures.

Feedback

We welcome feedback about the accessibility of our services. If there are ways we can improve our service to better meet patient needs, please contact us.

Contact Us

VPR Pharmacy
41 Central Avenue
West Molesey
Surrey KT8 2QZ

Telephone: 020 8481 9740
Email: medicalcannabis@ipsspecials.com

We are committed to ensuring that every patient receives a safe, respectful and inclusive pharmacy service.